Services

Repairs

Peace of mind is paramount when it comes to choosing a jeweller to repair or undertake work on your precious jewellery.

At Jewel we have the experience to offer expert advice on the best way to proceed and carry out repairs right here on site.

From sizing rings up or down, retipping claws or rebuilding settings to keep your precious stones safe, thickening or replacing worn links in bracelets and necklaces, new clasps, brooch pins, replacement stones, we can do it all.

We recommend having your rings checked and cleaned every year or so to ensure the settings are safe, and prevent further, more costly, repairs later on.

You’ll be amazed at the difference a thorough polish and clean will make to something you wear every day!

With over 60 years combined experience, our talented jewellers have plenty of resources to draw upon to think outside the box for solutions to tricky repairs.

So come visit us in Jackson Street and experience the Jewel difference.



Watch & Clock Repairs

We can do battery and strap repairs and replacements for most brands on site while you wait.

For more complex internal repairs we use our highly skilled watchmakers or for specialised brands we can contact the appropriate agents.

We can also do clock repairs - if you’re unsure, give us a call or bring it in and we are more than happy to take a look.



Silver Repairs & Replating

Do you have silverware that has seen better days? We can help!

Bring in your pieces for us to assess, we can quote to have your precious pieces stripped, polished and replated to restore them to their former beauty.

If something isn’t working as it should or has fallen off, we can also do repairs on most silverware.

Not quite that bad?

We stock Peek metal polish, can recommend the right products and techniques for you to use at home, or utilise our in store cleaning service.
 


Valuations & Insurance Claims

When it comes to insuring your favourite pieces and family heirlooms, it’s better to be safe than sorry.

We can provide a comprehensive valuation to protect you and your family heirlooms.

If the worst case scenario has happened, you’ve lost something or been burgled, we can provide you with a Valuation After Loss to present to your insurance company.

All we need from you is a detailed description of the piece, or better yet a photo of it.

We are experienced in dealing with insurance claims and can help you find the silver lining from an unfortunate situation.


 
Re-threading

We offer a full re threading service for all types of pearls and beads.
 
We have a great team on site who can offer their consultation and expertise on all manner of repairs and enquiries.

Come in and visit us to find out what we can do for you today!
 
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STORE HOURS
Monday - Friday    9.30am - 5pm
  • Saturday                       10am - 2pm
  • Sunday                                     Closed
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  • After hours consultations available by appointment
 
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CONTACT US

Feel free to get in touch with us via email, phone, or if you can we would love for you to come & see us in person.  Experience the Jewel difference & find out how we can help you today!